Written by Linda Portney Goldstein Friday, 09 March 2012 00:00
The Port Washington Police District is moving ahead with the purchase of a computer-aided dispatching module that interfaces with the existing records-management system. The updated system will enable the department to process and categorize all incoming calls including detectives’ cases in real time. In addition, the system will prioritize calls in much the same way that emergency rooms triage patients. Dispatchers will be able to monitor the availability of units in order to determine which units are available to respond to a call and the order in which additional units will become available. Sergeant Harold Carver, a Port Washington Police Officer said, “The new module is more of a visual interface than trying to work with paper.”
The module provides immediate access to pre-determined incident plans which have been previously loaded into the system. For example, if an apartment house fire is reported, the protocols will be immediately displayed including which of the residents require evacuation assistance. Specific locations in the district can also be flagged for conditions such as flammable products.
Impact Solutions, the company that has provided the records-management system for the department for the last 20 years, is the provider of the new module. The cost is $42,000 plus an additional $8,000 for annual maintenance, which entitles the department to all upgrades of the software. It is anticipated that the purchase will be paid for from asset forfeiture funds. The purchase also falls under the sole source state contract, which means the price has been negotiated by the state on behalf of all police districts.
Sergeant Carver noted that the system has the capability to interface with computer terminals in police cars. “However, we are going slowly to start with to make sure that everything works just right,” he said.