Susan Krowitz and the Port Washington Tennis Academy were a perfect match for 31 years. She said she doesn't feel as if she had just working relationships. She considers many people at the PWTA family and great friends. And they feel the same way about her. Bob Binns, the head pro for many years who is now retired in Florida, said his wife and he consider Susan to be one of their best friends. Manny Iqbal, the current head pro for three years now, said, "She has been a valuable member of the staff as a manager." Gina Armet and Manny both said, "I'll miss her very much." Laurie O'Leary, who has worked 21 years at the front desk said, "It's been fantastic working with Susan. She's multi-talented, a terrific boss and wonderful friend for all those years. She also has a great sense of humor, telling funny stories and teasing in a nice way." Anna Gevorgyan appreciated Susan's reasonableness among other things.
Susan is leaving for a job as the director of tennis for the city of Fort Lauderdale in Florida, which she will start in September. She said that if she was going to make a change and start a new phase, she needed to do it before she got too old. Also the warmer weather was a factor since her "significant other," Dave, doesn't like New York winters having come from California. Furthermore, many of her family members such as her brother live in Florida.
Susan's connection to tennis started at age 15 in the Bronx at the Stadium Tennis Courts where she learned to play. Then she attended Cortland State College for two years starting at age 16. At age 18 she worked for no pay as a receptionist at the PWTA in exchange for intensive training five hours a day in tennis. Her parents agreed to help her pay for lessons for six months. Then, when she returned to college at Lehman College in the Bronx, she continued to work weekends in the pro shop for a salary as well as having free lessons. But she made a decision that she was not good enough to be a pro, though she was the #1 player on the Lehman College women's tennis team.
PWTA eventually gave Susan a full-time position running all the adult programs including the adult leagues. PWTA is mainly known for its junior tennis program and national and international tournaments for younger players. But Susan felt that adults interested in recreational tennis could be accommodated and so less intensive lessons of an hour or an hour and a half were offered to adults. When the manager Alex Aitschison left, Susan was hired to be the manager. Susan participated in many changes at PWTA including two major renovations. She said that PWTA wanted to use new innovations such as underground watering and new lighting.
When Susan's parents moved to Florida 27 years ago she came to rely on the PWTA owners Madeline and Dick Zausner as her family. So she has mixed feelings about leaving them but she said she will stay in touch. She feels confident that there will be a smooth transition, though if she's needed she will be on call for the new management team. Two women, Janelle McBridge and Lauren Williams, will be replacing Susan. They have been at the PWTA since May learning their jobs. Both are excellent tennis players and have had management experience.