The Port post office is once again deluged with millions of packages, cards and letters as the holiday season gets into full swing. This year's volume is running at about 850,000 pieces of mail per week, which is approximately the same as last year. To cope with the annual year-end rush, the Port post office has increased the hours open to the public to 7 p.m., Monday to Friday and will remain open on Saturdays to 4 p.m. This year, the postal services Carrier Pickup Program has expanded significantly. This program affords the public an ability to request and receive a pickup of parcels at their home at no charge.
Requestors of carrier pickup should bring up the postal service's website at USPS.com where a printed address form can be prepared from the sender's printer. The shipping label should be affixed to the parcel and, by pressing the "click and ship" button, an email will be sent to the Port post office where a local carrier will be assigned to make the pickup. The parcel should be left in an accessible location outside the residence or in the mailbox, if space permits. The postal service has no liability if the parcel is stolen prior to the pickup. As an alternative, postal patrons may drop their parcels at a drop box in the post office; there is no waiting.
The Port post office has a number of community-based programs for the holiday season. A drop box for presents is located for businesses and residents in the lobby of the post office located on Main St. and Port Washington Blvd. A handful of letters to Santa are received annually and postal staff volunteers take up a collection and try to respond to the writers in the spirit of the season.
Officials of the postal service caution patrons to double check the addresses on their parcels and letters. Parcels should be securely wrapped. The Port post office attempts to locate the senders or receivers of mail which is unfit for delivery for ten days, after which, it is shipped for further investigation to Atlanta.
The present postmaster is Cassandra Louie and she has been in charge since April 2005. She administers a staff of 87 employees including 41 letter carriers and 41 mail trucks. She holds a master's degree in business administration from New York's Baruch School and entered the postal service as a mid-level management intern.