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National Grid Customers Update Gas Service

In a follow-up to our story of August 16, National Grid has been working in Manhasset to change the natural gas service pipelines from steel to plastic.  The company is pushing hard to ensure the handful of customers who did not schedule appointments previously schedule an appointment for the free reconditioning.


Customers must be home for the two- to four-hour upgrades because Asplundh Construction employees require access to inside gas meters and gas appliances. Ladd said, a spokesman for National Grid.  Though the letters state the company will relocate gas meters to outdoor locations upon request, the Asplundh work crew will try to convince you to wait until National Grid rolls out its new meter which enables remote readings even of internal meters.  According to an Asplundh construction crew supervisor, “new meters will be coming out in a few months, [and] will take a few minutes to install.”  


Once the pipeline is replaced, you will be the recipient of a new yellow gas cap located on your front lawn.