The Glen Head-Glenwood Civic Association held a town meeting last week with officials from New York American Water Company, in an attempt to get to the bottom of the high water bills many residents say they have been receiving since the company took over service for the area from Aqua two years ago. About two dozen residents attended the meeting, held at the North Shore High School cafeteria.
“Our bills have become outrageous since you took over,” said George Pombar, president of the association, after introducing the representatives and listening to their presentation on usage. “What has made them so high?”
The water company provides water for Sea Cliff, Glen Head and areas of Glenwood Landing and Old Brookville. Brian Bruce, vice president of operations for NYAW, gave a presentation explaining the company’s capital improvement plans and outlined the components that make up customers’ water bills. He said the company is investing in infrastructure, with plans for water main upgrades, water meter replacements, service replacements, a Glen Head tank replacement, and water production improvements. He assured the audience that the rates for water usage had not increased since 2006, though the utility will be applying for a rate increase from the New York Public Service Commission (PSC) for 2015.
Bruce explained that about 1,800 customers had not been billed for their actual usage when the company took over, so their initial bills were likely higher than in the past. He said the differences in water bills could be caused from increased water usage, and said a property tax surchage has been added to all customers’ bills: 30 percent of each customer’s bill is a result of property taxes that the utility pays, which has increased from $1.1 million in 2011 to $1.5 million in 2013.
Community members in attendance were generally not pleased with his explanation, expressing skepticism and frustration.
One Sea Cliff resident said, “My water bill has almost tripled since you guys took over...I’ve called many times and you guys told me I probably have a leak.”
One woman said, “Give us a clear explanation...all of us have used so much more water?”
Bruce said, “I need to see individual bills to assess the usage.” He said that he has already looked into some complaints and has seen “no big discrepancies” between the bills.
“I’ve lived here 40 years and I can’t afford the water,” said one man.
One woman said her bill stated her usage was over 9,000 gallons per day, as opposed to 1,000 per day during the same period last year.
“Something isn’t logical here,” commented a resident.
As the meeting went on, people became more and more agitated with the company’s lack of answers.
“You are a publicly traded company providing the public with water,” said one resident. “You should be able to provide answers.” He later noted, “If you want to charge more money, you should provide us with more service.”
“We feel victimized,” said one woman. “We’re sitting ducks. What’s our choice? The issue is not our usage.”
At the close of the meeting, Pombar told the audience that they would continue to have discussions and that civic associations have been talking to other water districts to see about finding another water service provider and “maybe we’ll buy them out and become our own water district...but that’s easier said than done.”
Saturday, 01 March 2014 00:00
The second meeting of the Powers Chemco property site at Glen Cove City Hall last Thursday night focused on health concerns in the surrounding area. Spokesmen from the New York State Department of Environmental Conservation (DEC), Department of Health (DOH) and other environmental experts discussed the extent of the contaminated soil and water at the site. It was a continued discussion on the proposed clean-up of the State Superfund site, which was formerly occupied by the Columbia Ribbon and Carbon
Manufacturing Company, and now located within the 15-acre Konica Minolta property.
“After careful studies, we found that the contaminated soil and water table poses no threat to nearby residences,” said Nathan Epler, a hydrogeologist from the environmental consulting and management firm Roux Associates.
Friday, 28 February 2014 00:00
The Glen Cove Council of PTAs will be holding its Annual Community Scholarship Fund Event at the Swan Club on Sunday, March 9, at 11:30 a.m. The Glen Cove Community Scholarship Fund was founded in 1958, and it annually administers funds in the form of scholarships to deserving Glen Cove High School seniors. All proceeds from this event will be donated to this fund. The event will feature a performance by the High School Jazz Band and a basket raffle. This year’s honorees are Nomi Rosen, Dr. Michael Israel, Rosemarie Sekelsky, Brittney Frank Rifkind, Suzanne Anderson and Mary Murphy.
Thursday, 27 February 2014 00:00
The North Shore High School swimming team completed its season with high honors this year. Both the men’s and women’s teams have qualified individual athletes for all-conference and all-county championship competitions.
Coach Samara Weitz has also been honored with the Nassau County Coach of the Year award—motivating many of her athletes to succeed throughout the season, including senior Kristen Stanis.
“She made sure I was working hard, but also having fun,” Stanis said. “She taught me how to balance work and play and how it’s important to maintain it.”
Thursday, 20 February 2014 00:00
It was all fun and games at the fourth annual Winter Classic Hockey tournament at the Town of Oyster Bay Ice Skating Center in Bethpage on Saturday, Feb. 8. Young adults and kids of all ages from the Long Island Blues Hockey team faced off against three other teams in the event that gives individuals with special needs the opportunity to play ice hockey in an accommodating setting.
Michael Russo, founder of the Long Island Blues team, said he started the program 10 years ago so his son, Nicholas, who has autism, could play hockey.