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Michael Miller


By Michael Miller

New York Train of Thought

Friday, 06 August 2010 00:00

Back in the 1990s, the Department of Motor Vehicles took big steps to improve the customer experience. Now they’re straining to stay afloat. Using redial, I got a busy signal at the DMV information number exactly 200 times over a day before giving up. At what used to be a small, fast local DMV office, the lines to get a number were hundreds of feet long. It shouldn’t take trips to three different windows to complete one basic transaction. Government officials need to constantly rethink and reinvent their operations to cope with new needs and circumstances. That isn’t happening.


Fracture, Part II

Friday, 30 July 2010 00:00

For a long time, oil drillers saw natural gas as an annoying by-product and burned it off. Not anymore.

There are some 13,000 licensed oil and gas wells in New York State, and about two-thirds of them are bringing up at least some natural gas. In some places, hydraulic fracturing (“fracking”) has already been used in combination with “horizontal drilling” to bring up trapped deposits. What’s new is the increased demand for natural gas and new fracking techniques that can open up the vast Marcellus Shale deposits on a massive, unprecedented scale.


Fracture, Part I

Friday, 23 July 2010 00:00

“This is a complex business transaction masquerading as a lottery ticket,” warns the Chenango County Farm Bureau in its pamphlet, “What to Know and What to Do When a Landman Comes to Your Door.”


The Bullseye

Friday, 16 July 2010 00:00

At this point, who among us really knows what’s in or out of the state budget, which announced agreements are in force or are in the trash, or where we’re supposed to go from here (wherever “here” is). In a kind of self-defense mechanism, citizens are tuning out the noise. Interest in what happens in Albany is fading into a swirling blur. On the day after record vetoes, disturbing threats and unprecedented new lows, both Newsday and the Daily News relegated their little bit of state government news to Page 22. It’s the kind of environment in which calamitously bad decisions thrive best.


Items From the Cutting Room Floor

Friday, 09 July 2010 00:00

In late 1965, Ralph Nader published Unsafe at Any Speed, exposing how and why the auto industry evaded building basic safety features into their cars. By the middle of 1966, despite fierce industry opposition and a national campaign to smear Nader, Congress had passed the Highway Safety Act and the National Traffic and Motor Vehicle Safety Act. That’s why we have federal safety standards for our cars and major roads. Contrast that with today. Two years after the Bear Stearns collapse, Congress hasn’t passed financial reform legislation, and the pending Dodd-Franks bill leaves large swaths of our problems untouched.


20 Things We Need to Know About the Spill

Friday, 02 July 2010 00:00

Everything rides on the two relief wells being drilled on either side of the Deepwater Horizon well. At just over 18,000 feet below the water surface, at least one of the relief pipes will, hopefully, punch into the seven-and-a-half-inch well pipe and close it off with cement and mud. If these two relief wells don’t work, there are probably no options left but to drill more relief wells. There may be a trillion gallons of oil under the well, under enormous pressure and flowing through that one well pipe. We hope.


Who Should We Be Mad at This Time?

Friday, 25 June 2010 00:00

We’ll have plenty of time to be mad at BP. We’ll be dealing with the effects of this spill for the rest of my lifetime. Some frustrated Americans want to boycott BP stations. But really, who are you going to boycott? Who should we be mad at? Most importantly, will we really do something about it this time?


Will We Pay More for Less?

Friday, 18 June 2010 00:00

Governments should continually measure, rethink, rework and reorganize the ways that they provide critical services and worthwhile programs, increasing productivity and effectiveness. That’s the critical missing element in the current state budget stalemate. Our local governments are also not getting ready for the aftermath.


Take the Tram

Friday, 11 June 2010 00:00

Why in 2010 does it often take twice as long to get from the North Shore to the Five Towns than it does to get from Mineola to White Plains? Cars are choking our roads, gas prices are threatening our economic viability. We need alternative ways to move around this county. It’s time for the trolleys to return.


20 Whistles Past a Graveyard

Friday, 04 June 2010 00:00

1. Things this column might have been about: the crisis in Greece and how it affects Long Island; the possibility of a European credit crunch and how it affects Long Island; the “sovereign debt” crisis and how it affects Long Island; the large and growing structural imbalance in the residential housing market and how it affects Long Island ; the wicked-messed up commercial real estate market and how it all affects Long Island.


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Michael Miller is a freelance writer, designer and strategic consultant who has worked in state and local government. Email: